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Shipping & Tracking
Is shipping free?
Yes, we offer free standard shipping on every order across the US, with no minimum spend required.
How long before my order ships?
Orders are typically processed within 1 to 2 business days before being handed off to the carrier.
How long does delivery take?
Once dispatched, standard delivery usually takes 3 to 10 business days depending on your location.
How do I track my order?
You will receive a shipping confirmation email with a tracking link as soon as your order leaves our warehouse.
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Returns & Refunds
What is your return policy?
Eligible items can be returned within 30 days of delivery, provided they meet our return conditions.
How do I start a return?
Email us at info@matchmeclothing.com with your order number and we will guide you through the next steps.
Who pays for return shipping?
Return shipping costs vary depending on the reason for the return, we will confirm the details once your return is approved.
When will I get my refund?
Refunds are issued to your original payment method once your return has been received and checked.
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Sizing & Fit
How do I find the right size?
Check the size guide on each product page before ordering, since fit can vary slightly between styles.
What if my pants do not fit once they arrive?
You are covered by our 30 day return window, so you can exchange or return them if the fit is not right.
Will the color match what I see online?
We do our best to represent colors accurately, but slight variations can occur depending on your screen settings.
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Orders & Support
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, Maestro, Shop Pay, Apple Pay, and Google Pay.
Can I change or cancel my order after placing it?
Email us as soon as possible at info@matchmeclothing.com and we will do our best to help before your order is processed.
What if I received the wrong item?
Email us at info@matchmeclothing.com with your order number and a photo of the item, and we will sort it out right away.
How do I get in touch with customer service?
Email info@matchmeclothing.com or call +1 341 218 3739, we aim to respond within 1 to 2 business days.