FAQ
Fit & style
How do I find my size?
Check the size guide on each product page and compare it with your own measurements. Sizing can vary slightly between styles, so any specific fit notes are in the product details. Between sizes? Email us and we'll help you choose.
Which payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Shop Pay. The options available for your order are shown at checkout. More details in our Payment Policy.
Do you make your own products?
Match Me Clothing selects its styles from a range of trusted suppliers and manufacturers, and we check every piece for fit, comfort and everyday quality.
Orders & shipping
How long does shipping take?
Orders are processed within 1-2 business days. Delivery then usually takes 3-10 business days. We ship across the U.S..
Can I track my order?
Yes. We email your tracking number as soon as your order ships, and you can follow it on our Track Your Order page.
Can I change my shipping address?
Email us at info@matchmeclothing.com as soon as possible. We can update it until your order ships, but we can't guarantee a change after that.
Will I pay anything extra on delivery?
No. For orders shipped across the U.S., the total at checkout is what you pay. There are no extra fees or customs charges at your door.
Returns & help
How long do I have to return something?
30 days from delivery. Items must meet the conditions in our Return and Refund Policy.
My item arrived damaged, faulty or wrong. What now?
Sorry about that. Email us, ideally within 7 days of delivery, with your order number and a photo. We'll make it right at no cost to you.
When will I get my refund?
Once your return arrives and is checked, we'll email you. Approved refunds go back to your original payment method within 14 days.
How do I start a return?
Email info@matchmeclothing.com with your order number before sending anything back. We'll reply with the instructions and the return address.
How can I contact Match Me Clothing?
Email info@matchmeclothing.com, call +1 341 218 3739 or use our contact form. Hours: Monday to Friday, 9:00am to 5:00pm ET.