Terms of Service
Welcome to Match Me Clothing. These Terms of Service apply to your use of our website and to purchases from our online store. Please read them before you place an order.
1. Who we are
Match Me Clothing sells women's fashion to customers in the United States. The store is operated by Novelia Brands Ltd (registration number 17367676, registered in England and Wales, business address 71-75 Shelton Street, London, Greater London, WC2H 9JQ, United Kingdom). By using the site or placing an order, you agree to these terms.
2. Who can order
You must be at least 18 years old, or the age of majority in your state, to place an order, and the information you give at checkout must be accurate and complete.
3. Orders
When you place an order, you make an offer to buy. We'll email you to confirm we've received it; the contract is formed when we ship your order. We may decline or cancel an order for a legitimate reason (stock availability, an obvious pricing error, suspected fraud or an unverified payment) and refund anything you paid.
4. Products and availability
We describe and photograph our products as accurately as we can, but colors can look slightly different on different screens. All products are subject to availability; if something isn't available, we'll offer an alternative or a refund.
5. Prices and payment
All prices are in U.S. dollars (USD), and the total at checkout, including any applicable sales tax, is what you pay. Payment is taken when you order. See our Payment Policy.
6. Shipping
We ship free anywhere in the United States. Times and details are in our Shipping Policy.
7. Returns and refunds
You can request a return within 30 days of delivery under the conditions in our Return and Refund Policy, which forms part of these terms.
8. Faulty, damaged or incorrect items
If an item arrives faulty, damaged or not as ordered, contact us and we'll make it right at no cost to you. Nothing in these terms limits rights you have under U.S. federal or state law, including implied warranties.
9. Using the website
You agree to use the website only for lawful purposes.
10. Intellectual property
All content on this site (text, images, logos and design) belongs to Novelia Brands Ltd or is used with permission and may not be copied for commercial use without our written consent.
11. Privacy
How we handle your information is explained in our Privacy Policy.
12. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental or consequential loss. Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law.
13. Governing law and disputes
These terms are governed by the laws of England and Wales, where Novelia Brands Ltd is registered. This does not remove any protection you have under the consumer laws of the state where you live. If a problem comes up, please contact us first at info@matchmeclothing.com so we can try to resolve it directly.
14. Changes to these terms
We may update these terms. The terms in force when you placed your order apply to that order.
Contact us
Questions about these Terms of Service? Get in touch:
Email: info@matchmeclothing.com
Phone: +1 341 218 3739
You can also reach us through our contact page.
We reply to every message within 1 to 2 business days, Monday to Friday, 9:00am to 5:00pm ET.
Company information
Store name: Match Me Clothing
Operated by: Novelia Brands Ltd
Company registration number: 17367676 (England and Wales)
Warehouse address: 440 Aston Dr, Sunnyvale, TX 75182, USA
Business address: 71-75 Shelton Street, London, Greater London, WC2H 9JQ, United Kingdom
Email: info@matchmeclothing.com
Phone: +1 341 218 3739
We reply to every message within 1 to 2 business days.
Customer service hours
Monday to Friday, 9:00am to 5:00pm ET
Saturday, Sunday and U.S. federal holidays: closed