Shipping policy

We keep shipping simple and predictable, with updates at every step from order to doorstep.

1. Where we ship

We ship to addresses anywhere in the United States.

2. Shipping costs

Standard tracked shipping is free on every order, with no minimum. U.S. orders ship with UPS. Any other shipping options, with their price, are shown at checkout.

3. Processing time

We process orders within 1-2 business days (Monday to Friday). Weekends and U.S. federal holidays are not business days. During busy periods, processing may take a little longer.

Order cutoff: orders placed Monday to Friday before 6:00 PM CT start processing the same business day. Orders placed after the cutoff, on a weekend or on a holiday start processing the next business day. The cutoff doesn't guarantee same-day shipping: the 1-2 business-day processing time still applies.

4. Delivery time

Once shipped, your order usually arrives within 3-10 business days, depending on your location. In total, expect about 4-12 business days from order to delivery.

Delivery times are estimates, not guarantees. If we can't ship your order within the time stated, we'll let you know and give you the choice to wait or cancel for a full refund.

5. Order confirmation

You'll get a confirmation email right after you order. Can't find it? Check your spam or junk folder, then email us at info@matchmeclothing.com.

6. Tracking your order

We email your tracking number as soon as your order ships. You can also follow it on our Track Your Order page. Tracking can take a little while to update. No tracking number within 7 business days of ordering? Contact us and we'll check.

7. Shipping address

Please make sure your address is complete and correct. Spotted a mistake? Email info@matchmeclothing.com as soon as possible: we can only change it before your order ships. If a parcel is returned because of an incorrect or incomplete address, reshipping costs may apply.

8. Late, lost or undelivered parcels

If your order is seriously delayed or tracking hasn't updated for a while, contact us. We'll check with the carrier and, if a parcel is lost or not delivered through no fault of yours, we'll replace it or refund you.

9. Returns

Everything about returns, exchanges and refunds is in our Return and Refund Policy.

Contact us

Questions about shipping or your order? Get in touch:

Email: info@matchmeclothing.com
Phone: +1 341 218 3739
You can also reach us through our contact page.

We reply to every message within 1 to 2 business days, Monday to Friday, 9:00am to 5:00pm ET.

Item added to your cart